Shipping policy

The Tracking details will be provided via a separate E-mail, WhatsApp Messenger or SMS once the order is processed at our end. Though we ensure you get your goodies as soon as possible, delivery times may vary depending on your area of residence.

Shipping Cost shall be notified and collected at the time of final confirmation during checkout. Shipping Cost is calculated based on area of delivery and weight of the package.

Delivery Timelines:

All orders are processed within 2–4 business days from the date of purchase.

Though we ensure you get your goodies as soon as possible, delivery times may vary depending on your area of residence.
deliver the products throughout the world using our logistic partners DHL, UPS, Fedex, BlueDart, India Post, ST Courier, Amazon Shipping, Maruthi Couriers and Delhivery. Depending on the geographic location of the customer it takes about 5 to 15 working days to deliver the product to the customers' door.We
Sales are "first come, first served". No information regarding the presence of any product in our stock will be guaranteed. If multiple orders placed will ship together and the customer is responsible for details that you enter during checkout. Any changes should be made or notified prior to booking.
Please ensure your availability at the selected delivery address to take delivery of the purchased products as deliveries require the named person’s signature. If an RTO is initiated by the shipping carrier, the customer should pay the RTO charges along with the new shipment charges for The Slow Life Co to dispatch the product again.
For international orders (if applicable): timelines may vary based on customs and carrier restrictions.

Shipping Charges & Thresholds:

A shipping fee is applied per order according to the region and weight of delivery.
We reserve the right to cancel your order due to issues arising out of inventory or other internal issues or issues such as strikes, interstate regulations, delivery outage etc. We will inform you of cancellation of your order and will offer you a refund in the form of store credit or as per the mode of payment made by you.

Free shipping applies to orders exceeding a minimum purchase value (to be specified on the website).

Cash-on delivery (COD) is available with an additional nominal surcharge where applicable.

Serviceable Coverage Area:

Deliveries are made only to serviceable postal codes within India, clearly listed on the checkout page.

Nonserviceable regions or international orders may require separate handling or pre-payment arrangements.

Handling Unforeseen Delays:

Orders may take some extra time in situations which are beyond anyone’s control like Lockdown, curfew or some natural calamities.

5. Lost or Damaged Packages:

In case of lost or transit-damaged packages, customers should contact support within 48 hours of delivery.

Photographic proof may be required. Replacement items will be shipped free of cost or refunds issued for confirmed losses.

Customer Support:

For any queries regarding shipping, delays, or lost packages, contact The Slow Label customer support at the provided email or phone numbers via the website.

Disclaimer:

While The Slow Label strives for timely delivery, unexpected circumstances may cause delays. All timelines are estimates, and the company is committed to communicating any significant delays proactively.